Privacy policy
Terms and Conditions
In using this website you are deemed to have
read and agreed to the following terms and
conditions:
Definitions
"Client", “You” - The person accessing this website and accepting the Company’s terms and
conditions.
"The Company", “Ourselves”, “We” - refers to our Company, INTELLION LTD., or any future
company that will be in charge of the operations of this website.
“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or
ourselves.
“The website” – www.intellionette.com or any additional domain that we may use from time to
time to provide similar or related services.
“The Community” - our IP community service.
Privacy Policy
We are committed to protecting your privacy. We will share your personal information with our
own employees on a need to know basis. We constantly review our systems and data to ensure
the best possible service to our customers. Parliament has created specific offences for
unauthorised actions against computer systems and data. We will investigate any such actions
with a view to prosecuting and/or taking civil proceedings to recover damages against those
responsible.
You may not use INTELLIONETTE system to store any of the following sensitive information:
Individual taxpayer ID/security numbers, Driver's license, passport or other ID numbers,
financial accounts records, payment card data, medical records, or equally sensitive information.
Below we explain how we will handle your personal data.
1. How we use your personal data?
1.1 In this Section 1 we have set out:
(a) the general categories of personal data that we may hold and process;
(b) In the case of personal data that we did not obtain directly from you, the source and specific
categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
1.2 The personal data that we hold and process:
Our site serves primarily Intellectual property (“IP”) applicant and IP attorneys as well as
other people interested in IP (our “users”). We believe that we offer a highly useful service for
our users. To be able to offer it, we must process some personal data.
We may hold and process the following data types:
- Targeted marketing/sales data – any business needs customers. We identify potential
customers and try to find the best ways to make them aware of our services. Such ways
may include online and off-line advertising, invitations to event, direct emails, phone
calls, or any other way in which businesses try to reach out to leads. We therefore
research lists of potential prospects and ways to make them aware of our services that
are legal and compliant with our duty to protect privacy. As part of this effort, we may
process names, emails and phone numbers, alongside public information about these
users’ patents and trademarks that we can obtain.
The source of the data is the internet. We instruct researches to find lists of prospects
and way to get in touch with them. Such lists can be based, for example, on websites of
innovative companies, databases such as Crunchbase or LinkedIN.
We then take steps to remove from such lists any people whom we know are not
interested to be contacted.
By expressing interest in our services, you agree that we may retain information that
relates to this expression of interest – email correspondence, notes of phone calls,
website data usage (as will be explained below). This information may be kept in our
marketing automation software, CRM software, an array or google sheet or any
equivalent way to retain information of this time.
The source of this data is you. The legal basis for processing the data is consent and
our legitimate interests, namely the proper administration of our website and business
and the performance of a contract between you and us and/or taking steps, at your
request, to enter into such a contract.
- Usage data -when you log onto our site and use it, we may process data about your use
of our website and services. ("usage data"). The usage data may include your IP
address, geographical location, browser type and version, operating system, referral
source, length of visit, page views and website navigation paths, as well as information
about the timing, frequency and pattern of your service use. The source of the usage
data is our analytics tracking system, alongside third party tools – a marketing
automation software – ActiveCampaign or equivalent, a CRM – Hubspot or equivalent
and a behavior tracking system - MouseFlow. This usage data may be processed for
the purposes of analysing the use of the website and services and improving them. The
legal basis for this processing is your consent and our legitimate interests, namely
monitoring and improving our website and services.
- Account data - we may process your account data ("account data"). The account data
may include your name, company and email address. We encrypt passwords and do
not save raw passwords. The source of the account data is you. The account data may
be processed for the purposes of operating our website, providing our services,
ensuring the security of our website and services, maintaining back-ups of our
databases and communicating with you. The legal basis for this processing is consent
and our legitimate interests, namely the proper administration of our website and
business and the performance of a contract between you and us and/or taking steps, at
your request, to enter into such a contract.
- Profile data - we may process your information included in your personal profile on
our website ("profile data"). The profile data may include your name, address,
telephone number, email address, profile pictures, educational details and employment
details].] The profile data may be processed for the purposes of enabling and
monitoring your use of our website and services. The legal basis for this processing is
consent and our legitimate interests, namely the proper administration of our website
and business and the performance of a contract between you and us and/or taking
steps, at you request, to enter into such a contract.
- Service data - We may process your personal data that is provided in the course of the
use of our services ("service data"). The service data may include any correspondence
that you had with us or with any other members of the site or with us and any
documents exchanged within that correspondence. You may not use our platform to
upload, send to other members or retain any personal information so please avoid
doing so. The source of the service data is you. The service data may be processed for
the purposes of operating our website, providing our services, ensuring the security of
our website and services, maintaining back-ups of our databases and communicating
with you. The legal basis for this processing is consent and our legitimate interests,
namely the proper administration of our website and business AND the performance of
a contract between you and us and/or taking steps, at your request, to enter into such a
contract.
- Enquiry data - we may process information contained in any enquiry you submit to us
regarding services ("enquiry data"). The enquiry data may be processed for the
purposes of offering, marketing and selling relevant services to you by other members
of our site. The legal basis for this processing is consent and our legitimate interests,
namely the proper administration of our website and business AND the performance of
a contract between you and us and/or taking steps, at your request, to enter into such a
contract.
- Transaction data - We may process information relating to transactions, including
purchases of services, that you enter into with us and/or through our website
("transaction data"). The transaction data may include your contact details and the
transaction details. The transaction data may be processed for the purpose of supplying
the purchased services and keeping proper records of those transactions. The legal
basis for this processing is the performance of a contract between you and us and/or
taking steps, at your request, to enter into such a contract and our legitimate interests,
namely our interest in the proper administration of our website and business.
- Notification data - We may process information that you provide to us for the purpose
of subscribing to our email notifications and/or newsletters ("notification data"). The
notification data may be processed for the purposes of sending you the relevant
notifications and/or newsletters. The legal basis for this processing is consent and the
performance of a contract between you and us and/or taking steps, at your request, to
enter into such a contract.
- Correspondence data -We may process information contained in or relating to any
communication that you send to us ("correspondence data"). The correspondence
data may include the communication content and metadata associated with the
communication. Our website will generate the metadata associated with
communications made using the website contact forms. The correspondence data may
be processed for the purposes of communicating with you and record-keeping. The
legal basis for this processing is our legitimate interests, namely the proper
administration of our website and business and communications with users.
1.3 We may process any of your personal data identified in this policy where necessary for the
establishment, exercise or defence of legal claims, whether in court proceedings or in an
administrative or out-of-court procedure. The legal basis for this processing is our legitimate
interests, namely the protection and assertion of our legal rights, your legal rights and the legal
rights of others.
1.4 We may process any of your personal data identified in this policy where necessary for the
purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining
professional advice. The legal basis for this processing is our legitimate interests, namely the
proper protection of our business against risks.
1.5 In addition to the specific purposes for which we may process your personal data set out in
this Section 3, we may also process any of your personal data where such processing is necessary
for compliance with a legal obligation to which we are subject, or in order to protect your vital
interests or the vital interests of another natural person.
1.6 Please do not supply any other person's personal data to us, unless we prompt you to do so.
2. Providing your personal data to others
2.1 We may disclose your personal data to any member of our group of companies (this means
our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably
necessary for the purposes, and on the legal bases, set out in this policy.
2.2 We may disclose your personal data to our insurers and/or professional advisers insofar as
reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing
risks, obtaining professional advice, or the establishment, exercise or defence of legal claims,
whether in court proceedings or in an administrative or out-of-court procedure.
2.3 We may disclose your personal data to our web development company insofar as
reasonably necessary for the successful continuous development of the site. For this purpose, it
has been agreed that only 2 people at the development company at any given point of time will
have access to the admin panel which includes most of your personal data.
2.4 Financial transactions relating to our website and services may be handled by our payment
services providers, MangoPay, Stripe and Paypal. We will share transaction data with our
payment services providers only to the extent necessary for the purposes of processing your
payments, refunding such payments and dealing with complaints and queries relating to such
payments and refunds. You can find information about the payment services providers' privacy
policies and practices at https://stripe.com/gb/privacy,
https://www.paypal.com/ee/webapps/mpp/ua/privacy-full,
https://www.mangopay.com/terms/Mangopay_Terms-EN.pdf.
2.5 We may disclose your enquiry data to our other members of the site for the purpose of
enabling them to contact you so that they can offer, market and sell to you services]. Each such
third party will act as a data controller in relation to the enquiry data that we supply to it; and
upon contacting you, you may ask each such third party to supply to you a copy of its own
privacy policy, which will govern that third party's use of your personal data.
2.6 In addition to the specific disclosures of personal data set out in this Section 2, we may
disclose your personal data where such disclosure is necessary for compliance with a legal
obligation to which we are subject, or in order to protect your vital interests or the vital interests
of another natural person. We may also disclose your personal data where such disclosure is
necessary for the establishment, exercise or defence of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.
3. International transfers of your personal data
3.1 We may disclose your personal data to our web development company’s foreign offices
under strict terms of confidentiality.
4. Retaining and deleting personal data
4.1 This Section 4 sets out our data retention policies and procedure, which are designed to
help ensure that we comply with our legal obligations in relation to the retention and deletion of
personal data.
4.2 Personal data that we process for any purpose or purposes shall not be kept for longer than
is necessary for that purpose or those purposes.
4.3 We will retain your personal data as follows:
(a) For active users/accounts – we will retain your personal data as long as the account is
active, and for an additional 2 years after that.
(b) For non active users/accounts – we will retain your personal data for a maximum period of
3 years, after which all data that relates to such an account will be deleted.
4.4 Notwithstanding the other provisions of this Section 4, we may retain your personal data
where such retention is necessary for compliance with a legal obligation to which we are subject,
or in order to protect your vital interests or the vital interests of another natural person.
5. Amendments
5.1 We may update this policy from time to time by publishing a new version on our website.
5.2 You should check this page occasionally to ensure you are happy with any changes to this
policy.
5.3 We may notify you of changes to this policy.
6. Your rights
6.1 You may instruct us to provide you with any personal information we hold about you;
provision of such information will be subject to:
(a) the payment of a fee; and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept
a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill
showing your current address).
6.2 We may withhold personal information that you request to the extent permitted by law.
6.3 You may instruct us at any time not to process your personal information for marketing
purposes.
6.4 In practice, you will usually either expressly agree in advance to our use of your personal
information for marketing purposes, or we will provide you with an opportunity to opt out of the
use of your personal information for marketing purposes.
7. About cookies
7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a
web server to a web browser and is stored by the browser. The identifier is then sent back to the
server each time the browser requests a page from the server.
7.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be
stored by a web browser and will remain valid until its set expiry date, unless deleted by the user
before the expiry date; a session cookie, on the other hand, will expire at the end of the user
session, when the web browser is closed.
7.3 Cookies do not typically contain any information that personally identifies a user, but
personal information that we store about you may be linked to the information stored in and
obtained from cookies.
7.4 By using our website and agreeing to this policy, you consent to our use of cookies in
accordance with the terms of this policy.
8. Cookies that we use
8.1 We use cookies for the following purposes:
(a) authentication - we use cookies to identify you when you visit our website and as you
navigate our website (cookies used for this purpose are: [sessionid])]];
(b) personalisation - we use cookies to store information about your preferences and to
personalise the website for you (cookies used for this purpose are: [lang])]];
(c) security - we use cookies as an element of the security measures used to protect user
accounts, including preventing fraudulent use of login credentials, and to protect our website and
services generally [ (cookies used for this purpose are: [csrftoken])]];
(d) cookie consent - we use cookies to store your preferences in relation to the use of cookies
more generally (cookies used for this purpose are: [cookieconsent_dismissed])]].
9. Cookies used by our service providers
9.1 Our service providers use cookies and those cookies may be stored on your computer when
you visit our website.
9.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers
information about website use by means of cookies. The information gathered relating to our
website is used to create reports about the use of our website. Google's privacy policy is
available at: https://www.google.com/policies/privacy/. The relevant cookies are listed here:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
9.3 We use Google AdWords Conversion Tracking for advertising analytics. You can view the
privacy policy for this service provider at https://www.google.com/policies/technologies/ads/
9.4 We use Facebook Pixel for advertising analytics. You can view the privacy policy of this
service provider at https://www.facebook.com/customaudiences/app/tos/?ref=u2u.
9.5 We user LinkedIn Tracker for advertising analytics. You can view the privacy policy of
this service provider at: https://www.linkedin.com/legal/privacy-policy. The relevant cookies are
listed here: https://www.linkedin.com/legal/cookie-table.
10. Managing cookies
10.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods
for doing so vary from browser to browser, and from version to version. You can however obtain
up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
(Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-
cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
[additional list items]
10.2 Blocking all cookies will have a negative impact upon the usability of many websites.
10.3 If you block cookies, you will not be able to use all the features on our website.
11. Our details
11.1 This website is owned and operated by INTELLION LTD.
11.2 We are registered in United Kingdom under registration number 14927210 and our
registered office is at 128 City Road, London EC1V.
11.3 Our principal place of business is at 128 City Road, London EC1V.
11.4 You can contact us:
(a) by post, to the postal address given above;
(b) By email, using the email address published on our website from time to time. At the moment
– support@intellionette.com
Confidentiality
We will not pass your information to third parties unless you expressly authorize us to do so or
actively share your information using the tools provided by the website.
You have the right to request sight of, and copies of any and all Client Records we keep, on the
proviso that we are given reasonable notice of such a request, where such records are available.
Where appropriate, we shall issue Client’s with appropriate written information, handouts or
copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party. Any emails sent by
this Company will only be in connection of the services provided by this website.
Any personal information will be shared internally within our company strictly on a need-to-
know basis.
Disclaimer
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted
by law, this Company:
• excludes all representations and warranties relating to this website and its contents or which is
or may be provided by any affiliates or any other third party, including in relation to any
inaccuracies or omissions in this website and/or the Company’s literature; and
• excludes all liability for damages arising out of or in connection with your use of this website.
This includes, without limitation, direct loss, loss of business or profits (whether or not the loss
of such profits was foreseeable, arose in the normal course of things or you have advised this
Company of the possibility of such potential loss), damage caused to your computer, computer
software, systems and programs and the data thereon or any other direct or indirect,
consequential and incidental damages, loss of profits and liquidated damages.
This Company does not however exclude liability for death or personal injury caused by its
negligence. The above exclusions and limitations apply only to the extent permitted by law.
None of your statutory rights as a consumer are affected.
In any event, the Company’s liability will not exceed the amount that you have paid to us for
Projects or membership.
The Company is obliged to make reasonable care and invest reasonable skill to deliver the
services. No liability for the company will arise as long as said standard has been met.
Cancellation Policy
You can close your account on the website at any time.
Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason,
including the ending of services that are already underway. No refunds shall be offered, where a
Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that
have been paid to us which constitute payment in respect of the provision of unused Services,
shall be refunded.
We will give you a notice of at least 60 days prior to termination of the agreement, to allow you
to safely withdraw any data you have with our website.
Fair Use
Projects are not limited in storage capacity and should accommodate almost any size of a legal
matter. However, we reserve the right to request to place an additional charge should you have
Projects exceeding 100 MB of storage.
Automatically Populated Data
We access public data sources such as the USPTO, EPO, OHIM, UK Companies House, and
others, to automatically retrieve data for the benefit of our users. We cannot, however, guarantee
that any of that data will be complete or accurate. The data sources that we use are not always
documented APIs and sometimes they may change, limit the access, or prevent us for any other
reason to obtain full access. We also may choose to discontinue or limit any data retrieval facility
for any reason. Accordingly, our automatically populated data is not meant to relieve attorneys of
their responsibility to make their own checks, validations and reports to clients.
Cookies
We use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas
of our site to enable the functionality of this area and ease of use for those people visiting. Some
of our affiliate partners may also use cookies.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this
website. Opinions expressed or material appearing on such websites are not necessarily shared or
endorsed by us and should not be regarded as the publisher of such opinions or material. Please
be aware that we are not responsible for the privacy practices, or content, of these sites. We
encourage our users to be aware when they leave our site & to read the privacy statements of
these sites. You should evaluate the security and trustworthiness of any other site connected to
this site or accessed through this site yourself, before disclosing any personal information to
them. This Company will not accept any responsibility for any loss or damage in whatever
manner, howsoever caused, resulting from your disclosure to third parties of personal
information.
Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the
Company’s services and the full content of this website.
Information Security & Passwords
We understand that our platform is used to store legal information which is extremely sensitive.
Hence, we take security very seriously. Our team of developers are highly trained to write secure
code. We use only highly reliable storage providers that follow a strict security policy and that
store information for entities such as governments. All the transactions that users make are
encrypted. We never store passwords of any of the users on our servers. Instead, we use a
double-hashing mechanism to prevent penetration. We also enable a further layer of security for
interested users – two-stage authentication – a mechanism that requires accepting a code onto
your mobile phone before each time you log onto the site.
Finally - we don’t just trust ourselves on security. We use 3rd party expert companies to try to
break into our site (penetration testing) on a regular basis and implement any recommendation
they have to make the site more secure immediately.
Communication
We will advertise from time to time the best ways to contact us.
This company is registered in 128 City Road, London EC1V.
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any
Agreement which is due to an event beyond the control of such party including but not limited to
any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or
military authority, uprising, earthquake, flood or any other natural or man made eventuality
outside of our control, which causes the termination of an agreement or contract entered into, nor
which could have been reasonably foreseen. Any Party affected by such event shall forthwith
inform the other Party of the same and shall use all reasonable endeavours to comply with the
terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any
Agreement or the failure of either Party to exercise any right or remedy to which it, he or they
are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the
obligations under this or any Agreement. No waiver of any of the provisions of this or any
Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
Charges
Signing up for an account on the website is free. For the Community service a charge will be
made for each case received by a client. Clients will be notified of the extent of the charges for
the Community site when they sign up and when they receive a case. Clients will be informed
with adequate notice of any changes made to the pricing for any service offered by the website.
General
By accessing this website, you consent to these terms and conditions and to the exclusive
jurisdiction of the English courts in all disputes arising out of such access. If any of these terms
are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions
and limitations set out above), then the invalid or unenforceable provision will be severed from
these terms and the remaining terms will continue to apply. Failure of the Company to enforce
any of the provisions set out in these Terms and Conditions and any Agreement, or failure to
exercise any option to terminate, shall not be construed as waiver of such provisions and shall
not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or
the right thereafter to enforce each and every provision. These Terms and Conditions shall not be
amended, modified, varied or supplemented except in writing and signed by duly authorised
representatives of the Company.
Should a conflict arise between you and the company, you agree to make an effort to resolve it in
confidential mediation, and should such mediation fail, you hereby agree to a confidential
arbitration procedure.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and
your continued use of the site will signify your acceptance of any adjustment to these terms. If
there are any changes to our privacy policy, we will announce that these changes have been
made on our home page and on other key pages on our site. If there are any changes in how we
use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail
will be made to those affected by this change. Any changes to our privacy policy will be posted
on our web site 30 days prior to these changes taking place. You are therefore advised to re-read
this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your
accessing of this website and/or undertaking of a booking or Agreement indicates your
understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and
Conditions contained herein. Your statutory Consumer Rights are unaffected.
In using this website you are deemed to have
read and agreed to the following terms and
conditions:
Definitions
"Client", “You” - The person accessing this website and accepting the Company’s terms and
conditions.
"The Company", “Ourselves”, “We” - refers to our Company, INTELLION LTD., or any future
company that will be in charge of the operations of this website.
“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or
ourselves.
“The website” – www.intellionette.com or any additional domain that we may use from time to
time to provide similar or related services.
“The Community” - our IP community service.
Privacy Policy
We are committed to protecting your privacy. We will share your personal information with our
own employees on a need to know basis. We constantly review our systems and data to ensure
the best possible service to our customers. Parliament has created specific offences for
unauthorised actions against computer systems and data. We will investigate any such actions
with a view to prosecuting and/or taking civil proceedings to recover damages against those
responsible.
You may not use INTELLIONETTE system to store any of the following sensitive information:
Individual taxpayer ID/security numbers, Driver's license, passport or other ID numbers,
financial accounts records, payment card data, medical records, or equally sensitive information.
Below we explain how we will handle your personal data.
1. How we use your personal data?
1.1 In this Section 1 we have set out:
(a) the general categories of personal data that we may hold and process;
(b) In the case of personal data that we did not obtain directly from you, the source and specific
categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
1.2 The personal data that we hold and process:
Our site serves primarily Intellectual property (“IP”) applicant and IP attorneys as well as
other people interested in IP (our “users”). We believe that we offer a highly useful service for
our users. To be able to offer it, we must process some personal data.
We may hold and process the following data types:
- Targeted marketing/sales data – any business needs customers. We identify potential
customers and try to find the best ways to make them aware of our services. Such ways
may include online and off-line advertising, invitations to event, direct emails, phone
calls, or any other way in which businesses try to reach out to leads. We therefore
research lists of potential prospects and ways to make them aware of our services that
are legal and compliant with our duty to protect privacy. As part of this effort, we may
process names, emails and phone numbers, alongside public information about these
users’ patents and trademarks that we can obtain.
The source of the data is the internet. We instruct researches to find lists of prospects
and way to get in touch with them. Such lists can be based, for example, on websites of
innovative companies, databases such as Crunchbase or LinkedIN.
We then take steps to remove from such lists any people whom we know are not
interested to be contacted.
By expressing interest in our services, you agree that we may retain information that
relates to this expression of interest – email correspondence, notes of phone calls,
website data usage (as will be explained below). This information may be kept in our
marketing automation software, CRM software, an array or google sheet or any
equivalent way to retain information of this time.
The source of this data is you. The legal basis for processing the data is consent and
our legitimate interests, namely the proper administration of our website and business
and the performance of a contract between you and us and/or taking steps, at your
request, to enter into such a contract.
- Usage data -when you log onto our site and use it, we may process data about your use
of our website and services. ("usage data"). The usage data may include your IP
address, geographical location, browser type and version, operating system, referral
source, length of visit, page views and website navigation paths, as well as information
about the timing, frequency and pattern of your service use. The source of the usage
data is our analytics tracking system, alongside third party tools – a marketing
automation software – ActiveCampaign or equivalent, a CRM – Hubspot or equivalent
and a behavior tracking system - MouseFlow. This usage data may be processed for
the purposes of analysing the use of the website and services and improving them. The
legal basis for this processing is your consent and our legitimate interests, namely
monitoring and improving our website and services.
- Account data - we may process your account data ("account data"). The account data
may include your name, company and email address. We encrypt passwords and do
not save raw passwords. The source of the account data is you. The account data may
be processed for the purposes of operating our website, providing our services,
ensuring the security of our website and services, maintaining back-ups of our
databases and communicating with you. The legal basis for this processing is consent
and our legitimate interests, namely the proper administration of our website and
business and the performance of a contract between you and us and/or taking steps, at
your request, to enter into such a contract.
- Profile data - we may process your information included in your personal profile on
our website ("profile data"). The profile data may include your name, address,
telephone number, email address, profile pictures, educational details and employment
details].] The profile data may be processed for the purposes of enabling and
monitoring your use of our website and services. The legal basis for this processing is
consent and our legitimate interests, namely the proper administration of our website
and business and the performance of a contract between you and us and/or taking
steps, at you request, to enter into such a contract.
- Service data - We may process your personal data that is provided in the course of the
use of our services ("service data"). The service data may include any correspondence
that you had with us or with any other members of the site or with us and any
documents exchanged within that correspondence. You may not use our platform to
upload, send to other members or retain any personal information so please avoid
doing so. The source of the service data is you. The service data may be processed for
the purposes of operating our website, providing our services, ensuring the security of
our website and services, maintaining back-ups of our databases and communicating
with you. The legal basis for this processing is consent and our legitimate interests,
namely the proper administration of our website and business AND the performance of
a contract between you and us and/or taking steps, at your request, to enter into such a
contract.
- Enquiry data - we may process information contained in any enquiry you submit to us
regarding services ("enquiry data"). The enquiry data may be processed for the
purposes of offering, marketing and selling relevant services to you by other members
of our site. The legal basis for this processing is consent and our legitimate interests,
namely the proper administration of our website and business AND the performance of
a contract between you and us and/or taking steps, at your request, to enter into such a
contract.
- Transaction data - We may process information relating to transactions, including
purchases of services, that you enter into with us and/or through our website
("transaction data"). The transaction data may include your contact details and the
transaction details. The transaction data may be processed for the purpose of supplying
the purchased services and keeping proper records of those transactions. The legal
basis for this processing is the performance of a contract between you and us and/or
taking steps, at your request, to enter into such a contract and our legitimate interests,
namely our interest in the proper administration of our website and business.
- Notification data - We may process information that you provide to us for the purpose
of subscribing to our email notifications and/or newsletters ("notification data"). The
notification data may be processed for the purposes of sending you the relevant
notifications and/or newsletters. The legal basis for this processing is consent and the
performance of a contract between you and us and/or taking steps, at your request, to
enter into such a contract.
- Correspondence data -We may process information contained in or relating to any
communication that you send to us ("correspondence data"). The correspondence
data may include the communication content and metadata associated with the
communication. Our website will generate the metadata associated with
communications made using the website contact forms. The correspondence data may
be processed for the purposes of communicating with you and record-keeping. The
legal basis for this processing is our legitimate interests, namely the proper
administration of our website and business and communications with users.
1.3 We may process any of your personal data identified in this policy where necessary for the
establishment, exercise or defence of legal claims, whether in court proceedings or in an
administrative or out-of-court procedure. The legal basis for this processing is our legitimate
interests, namely the protection and assertion of our legal rights, your legal rights and the legal
rights of others.
1.4 We may process any of your personal data identified in this policy where necessary for the
purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining
professional advice. The legal basis for this processing is our legitimate interests, namely the
proper protection of our business against risks.
1.5 In addition to the specific purposes for which we may process your personal data set out in
this Section 3, we may also process any of your personal data where such processing is necessary
for compliance with a legal obligation to which we are subject, or in order to protect your vital
interests or the vital interests of another natural person.
1.6 Please do not supply any other person's personal data to us, unless we prompt you to do so.
2. Providing your personal data to others
2.1 We may disclose your personal data to any member of our group of companies (this means
our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably
necessary for the purposes, and on the legal bases, set out in this policy.
2.2 We may disclose your personal data to our insurers and/or professional advisers insofar as
reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing
risks, obtaining professional advice, or the establishment, exercise or defence of legal claims,
whether in court proceedings or in an administrative or out-of-court procedure.
2.3 We may disclose your personal data to our web development company insofar as
reasonably necessary for the successful continuous development of the site. For this purpose, it
has been agreed that only 2 people at the development company at any given point of time will
have access to the admin panel which includes most of your personal data.
2.4 Financial transactions relating to our website and services may be handled by our payment
services providers, MangoPay, Stripe and Paypal. We will share transaction data with our
payment services providers only to the extent necessary for the purposes of processing your
payments, refunding such payments and dealing with complaints and queries relating to such
payments and refunds. You can find information about the payment services providers' privacy
policies and practices at https://stripe.com/gb/privacy,
https://www.paypal.com/ee/webapps/mpp/ua/privacy-full,
https://www.mangopay.com/terms/Mangopay_Terms-EN.pdf.
2.5 We may disclose your enquiry data to our other members of the site for the purpose of
enabling them to contact you so that they can offer, market and sell to you services]. Each such
third party will act as a data controller in relation to the enquiry data that we supply to it; and
upon contacting you, you may ask each such third party to supply to you a copy of its own
privacy policy, which will govern that third party's use of your personal data.
2.6 In addition to the specific disclosures of personal data set out in this Section 2, we may
disclose your personal data where such disclosure is necessary for compliance with a legal
obligation to which we are subject, or in order to protect your vital interests or the vital interests
of another natural person. We may also disclose your personal data where such disclosure is
necessary for the establishment, exercise or defence of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.
3. International transfers of your personal data
3.1 We may disclose your personal data to our web development company’s foreign offices
under strict terms of confidentiality.
4. Retaining and deleting personal data
4.1 This Section 4 sets out our data retention policies and procedure, which are designed to
help ensure that we comply with our legal obligations in relation to the retention and deletion of
personal data.
4.2 Personal data that we process for any purpose or purposes shall not be kept for longer than
is necessary for that purpose or those purposes.
4.3 We will retain your personal data as follows:
(a) For active users/accounts – we will retain your personal data as long as the account is
active, and for an additional 2 years after that.
(b) For non active users/accounts – we will retain your personal data for a maximum period of
3 years, after which all data that relates to such an account will be deleted.
4.4 Notwithstanding the other provisions of this Section 4, we may retain your personal data
where such retention is necessary for compliance with a legal obligation to which we are subject,
or in order to protect your vital interests or the vital interests of another natural person.
5. Amendments
5.1 We may update this policy from time to time by publishing a new version on our website.
5.2 You should check this page occasionally to ensure you are happy with any changes to this
policy.
5.3 We may notify you of changes to this policy.
6. Your rights
6.1 You may instruct us to provide you with any personal information we hold about you;
provision of such information will be subject to:
(a) the payment of a fee; and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept
a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill
showing your current address).
6.2 We may withhold personal information that you request to the extent permitted by law.
6.3 You may instruct us at any time not to process your personal information for marketing
purposes.
6.4 In practice, you will usually either expressly agree in advance to our use of your personal
information for marketing purposes, or we will provide you with an opportunity to opt out of the
use of your personal information for marketing purposes.
7. About cookies
7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a
web server to a web browser and is stored by the browser. The identifier is then sent back to the
server each time the browser requests a page from the server.
7.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be
stored by a web browser and will remain valid until its set expiry date, unless deleted by the user
before the expiry date; a session cookie, on the other hand, will expire at the end of the user
session, when the web browser is closed.
7.3 Cookies do not typically contain any information that personally identifies a user, but
personal information that we store about you may be linked to the information stored in and
obtained from cookies.
7.4 By using our website and agreeing to this policy, you consent to our use of cookies in
accordance with the terms of this policy.
8. Cookies that we use
8.1 We use cookies for the following purposes:
(a) authentication - we use cookies to identify you when you visit our website and as you
navigate our website (cookies used for this purpose are: [sessionid])]];
(b) personalisation - we use cookies to store information about your preferences and to
personalise the website for you (cookies used for this purpose are: [lang])]];
(c) security - we use cookies as an element of the security measures used to protect user
accounts, including preventing fraudulent use of login credentials, and to protect our website and
services generally [ (cookies used for this purpose are: [csrftoken])]];
(d) cookie consent - we use cookies to store your preferences in relation to the use of cookies
more generally (cookies used for this purpose are: [cookieconsent_dismissed])]].
9. Cookies used by our service providers
9.1 Our service providers use cookies and those cookies may be stored on your computer when
you visit our website.
9.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers
information about website use by means of cookies. The information gathered relating to our
website is used to create reports about the use of our website. Google's privacy policy is
available at: https://www.google.com/policies/privacy/. The relevant cookies are listed here:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
9.3 We use Google AdWords Conversion Tracking for advertising analytics. You can view the
privacy policy for this service provider at https://www.google.com/policies/technologies/ads/
9.4 We use Facebook Pixel for advertising analytics. You can view the privacy policy of this
service provider at https://www.facebook.com/customaudiences/app/tos/?ref=u2u.
9.5 We user LinkedIn Tracker for advertising analytics. You can view the privacy policy of
this service provider at: https://www.linkedin.com/legal/privacy-policy. The relevant cookies are
listed here: https://www.linkedin.com/legal/cookie-table.
10. Managing cookies
10.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods
for doing so vary from browser to browser, and from version to version. You can however obtain
up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
(Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-
cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
[additional list items]
10.2 Blocking all cookies will have a negative impact upon the usability of many websites.
10.3 If you block cookies, you will not be able to use all the features on our website.
11. Our details
11.1 This website is owned and operated by INTELLION LTD.
11.2 We are registered in United Kingdom under registration number 14927210 and our
registered office is at 128 City Road, London EC1V.
11.3 Our principal place of business is at 128 City Road, London EC1V.
11.4 You can contact us:
(a) by post, to the postal address given above;
(b) By email, using the email address published on our website from time to time. At the moment
– support@intellionette.com
Confidentiality
We will not pass your information to third parties unless you expressly authorize us to do so or
actively share your information using the tools provided by the website.
You have the right to request sight of, and copies of any and all Client Records we keep, on the
proviso that we are given reasonable notice of such a request, where such records are available.
Where appropriate, we shall issue Client’s with appropriate written information, handouts or
copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party. Any emails sent by
this Company will only be in connection of the services provided by this website.
Any personal information will be shared internally within our company strictly on a need-to-
know basis.
Disclaimer
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted
by law, this Company:
• excludes all representations and warranties relating to this website and its contents or which is
or may be provided by any affiliates or any other third party, including in relation to any
inaccuracies or omissions in this website and/or the Company’s literature; and
• excludes all liability for damages arising out of or in connection with your use of this website.
This includes, without limitation, direct loss, loss of business or profits (whether or not the loss
of such profits was foreseeable, arose in the normal course of things or you have advised this
Company of the possibility of such potential loss), damage caused to your computer, computer
software, systems and programs and the data thereon or any other direct or indirect,
consequential and incidental damages, loss of profits and liquidated damages.
This Company does not however exclude liability for death or personal injury caused by its
negligence. The above exclusions and limitations apply only to the extent permitted by law.
None of your statutory rights as a consumer are affected.
In any event, the Company’s liability will not exceed the amount that you have paid to us for
Projects or membership.
The Company is obliged to make reasonable care and invest reasonable skill to deliver the
services. No liability for the company will arise as long as said standard has been met.
Cancellation Policy
You can close your account on the website at any time.
Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason,
including the ending of services that are already underway. No refunds shall be offered, where a
Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that
have been paid to us which constitute payment in respect of the provision of unused Services,
shall be refunded.
We will give you a notice of at least 60 days prior to termination of the agreement, to allow you
to safely withdraw any data you have with our website.
Fair Use
Projects are not limited in storage capacity and should accommodate almost any size of a legal
matter. However, we reserve the right to request to place an additional charge should you have
Projects exceeding 100 MB of storage.
Automatically Populated Data
We access public data sources such as the USPTO, EPO, OHIM, UK Companies House, and
others, to automatically retrieve data for the benefit of our users. We cannot, however, guarantee
that any of that data will be complete or accurate. The data sources that we use are not always
documented APIs and sometimes they may change, limit the access, or prevent us for any other
reason to obtain full access. We also may choose to discontinue or limit any data retrieval facility
for any reason. Accordingly, our automatically populated data is not meant to relieve attorneys of
their responsibility to make their own checks, validations and reports to clients.
Cookies
We use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas
of our site to enable the functionality of this area and ease of use for those people visiting. Some
of our affiliate partners may also use cookies.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this
website. Opinions expressed or material appearing on such websites are not necessarily shared or
endorsed by us and should not be regarded as the publisher of such opinions or material. Please
be aware that we are not responsible for the privacy practices, or content, of these sites. We
encourage our users to be aware when they leave our site & to read the privacy statements of
these sites. You should evaluate the security and trustworthiness of any other site connected to
this site or accessed through this site yourself, before disclosing any personal information to
them. This Company will not accept any responsibility for any loss or damage in whatever
manner, howsoever caused, resulting from your disclosure to third parties of personal
information.
Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the
Company’s services and the full content of this website.
Information Security & Passwords
We understand that our platform is used to store legal information which is extremely sensitive.
Hence, we take security very seriously. Our team of developers are highly trained to write secure
code. We use only highly reliable storage providers that follow a strict security policy and that
store information for entities such as governments. All the transactions that users make are
encrypted. We never store passwords of any of the users on our servers. Instead, we use a
double-hashing mechanism to prevent penetration. We also enable a further layer of security for
interested users – two-stage authentication – a mechanism that requires accepting a code onto
your mobile phone before each time you log onto the site.
Finally - we don’t just trust ourselves on security. We use 3rd party expert companies to try to
break into our site (penetration testing) on a regular basis and implement any recommendation
they have to make the site more secure immediately.
Communication
We will advertise from time to time the best ways to contact us.
This company is registered in 128 City Road, London EC1V.
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any
Agreement which is due to an event beyond the control of such party including but not limited to
any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or
military authority, uprising, earthquake, flood or any other natural or man made eventuality
outside of our control, which causes the termination of an agreement or contract entered into, nor
which could have been reasonably foreseen. Any Party affected by such event shall forthwith
inform the other Party of the same and shall use all reasonable endeavours to comply with the
terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any
Agreement or the failure of either Party to exercise any right or remedy to which it, he or they
are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the
obligations under this or any Agreement. No waiver of any of the provisions of this or any
Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
Charges
Signing up for an account on the website is free. For the Community service a charge will be
made for each case received by a client. Clients will be notified of the extent of the charges for
the Community site when they sign up and when they receive a case. Clients will be informed
with adequate notice of any changes made to the pricing for any service offered by the website.
General
By accessing this website, you consent to these terms and conditions and to the exclusive
jurisdiction of the English courts in all disputes arising out of such access. If any of these terms
are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions
and limitations set out above), then the invalid or unenforceable provision will be severed from
these terms and the remaining terms will continue to apply. Failure of the Company to enforce
any of the provisions set out in these Terms and Conditions and any Agreement, or failure to
exercise any option to terminate, shall not be construed as waiver of such provisions and shall
not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or
the right thereafter to enforce each and every provision. These Terms and Conditions shall not be
amended, modified, varied or supplemented except in writing and signed by duly authorised
representatives of the Company.
Should a conflict arise between you and the company, you agree to make an effort to resolve it in
confidential mediation, and should such mediation fail, you hereby agree to a confidential
arbitration procedure.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and
your continued use of the site will signify your acceptance of any adjustment to these terms. If
there are any changes to our privacy policy, we will announce that these changes have been
made on our home page and on other key pages on our site. If there are any changes in how we
use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail
will be made to those affected by this change. Any changes to our privacy policy will be posted
on our web site 30 days prior to these changes taking place. You are therefore advised to re-read
this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your
accessing of this website and/or undertaking of a booking or Agreement indicates your
understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and
Conditions contained herein. Your statutory Consumer Rights are unaffected.